Are your products really in stock? If you can buy it on our website then YES it is in stock...if there is a delay, we will notify you by phone or email.
How much is postage within Australia? All orders over $80 are shipped FREE within Australia. Standard postage is $10-15 with an expected arrival of 2-6 business days. Express Post service is available for $25 - 45 depending on the weight and size of your carton ... you can expect to receive it within 1- 4 business days. PLEASE NOTE THAT RURAL COUNTRY AREAS OF AUSTRALIA require extra shipping charges. Customers will be contacted by phone after purchase.
No Shipping / Pickup in store - A delivery fee will be charged for heavily reduced / clearance items..we will contact you by phone or email before delivery...
Do you post international? Unfortunately not...as shipping charges are too high....
When can i expect my order? We process orders within 24-48 hours when we receive them. Expect your delivery FAST!! Should there be a delay in processing we will notify you via email or phone. Please allow 2-4 business days.
How can i make my payment? Payment can be made via Pay Pal or credit card during the checkout process....
Do you issue returns? We offer a full refund on any item that is faulty. If an item is received in error on our part we will also offer a full refund or replacement. We do however request that you notify us of any such problems within 7 days of receipt of product. If you try and return an item because it does not 'fit your style' or because it was 'not what you thought it was', then we reserve the right to refuse the return.
Are your images reliable? Images may vary slightly in colour from the actual item due to your screen resolution.